Store policy
Shipping policy
Last updated September 27, 2026
Every order ships free within the United States, with tracking.
Where we ship
We currently ship to addresses in the United States only. We do not ship internationally yet.
Cost
Shipping is free on every order, whatever the size. There is no minimum order value.
Processing and delivery times
Orders are packed and handed to the carrier within 1–3 business days. Orders placed on a weekend or public holiday begin processing the next business day.
Once shipped, delivery usually takes 2–6 business days. You will receive an email with a tracking number when your order leaves us.
Lost or damaged parcels
If your tracking has not updated for 5 business days, or your cube arrives damaged, email hello@thetungstencube.com with your order number and, for damage, a photo. We will send a replacement or refund you in full at no cost.
Questions
Email hello@thetungstencube.com or see our other returns, privacy and terms policies.