Return & refund policy

You can return an item within 30 days of the delivery date shown in your tracking. The cube should be returned in its original condition, with its packaging.

Email hello@thetungstencube.com with your order number. We will reply with a prepaid return label. Pack the cube in its original box, attach the label, and drop it off with the carrier.

Returns are free. We provide the prepaid label and there is no restocking fee.

Once the return reaches us, we inspect it and issue a full refund to your original payment method within 5 business days. Your bank may take a few more days to show it.

To swap sizes, return the original for a refund and place a new order for the size you want.

If your cube arrives damaged or you receive the wrong item, email hello@thetungstencube.com with a photo and your order number. We will replace it or refund you in full, and you will not need to pay for anything.